We understand that every business has unique needs and preferences. That's why we welcome suggestions for product customizations tailored to your specific requirements. Feel free to discuss your ideas with us, and if they align with our capabilities, we'll work together to bring your vision to life.

Our payment terms are designed to provide flexibility and convenience. To initiate an order, we require a 50% deposit, with the remaining 50% due before shipment.

Our pricing model operates on an Ex Works (EXW) basis from Hanoi.

The time from deposit to shipment varies depending on the quantity and artisanal production factors of your order. We will provide you with the production lead time in your invoice.

• You can choose your preferred courier service for delivery, or we're happy to suggest a reliable courier partner and help connect you to their services.
• Delivery times are contingent upon the quantity of your order and the chosen mode of transportation, whether by sea or air. Rest assured, we will work diligently to ensure timely delivery of your products.